Tag: and Loyalty

The Catholic Dilemma: Applying the Exit, Voice, and Loyalty Model

The exit, voice, and loyalty model by Albert O. Hirschman illuminates how people interact with their organisations. Three fundamental ideas from his 1970 book “Exit, Voice, and Loyalty: Responses to Decline in Firms, Organisations, and States” have broad applicability.  In light of contemporary events, we analyse the Catholic Church’s approach to the dynamics of this […]